Corwin, a Full-service Asshat Company.

I got an e-mail yesterday from my used car salesman from this debacle. Remember? The one that ended in this way? Here’s what his email said: 

Hi Jennifer,

I sincerely hope that you have been enjoying your new Mazda MAZDA5. It has been 6 months since your purchase, and now may time for your second scheduled maintenance.

Please give our Service Department a call at (701) 282-8425 to schedule an appointment. Or if you would prefer, you can simply click here to schedule a service appointment online. Please click here to see any current service specials we may be offering.

Always at your service,

[a nice photo of my car saleman was here]
[his name was here. I don’t know why I feel like protecting him, but I do]
Sales Specialist
Corwin Toyota
222 40th Street SW
Fargo, ND 58103
Cell [I have this if you want to call him and visit about your transportation options]

You are receiving this email because you inquired about or purchased a vehicle from Corwin Toyota recently or in the past. If you prefer not to receive further emails from us, click here to unsubscribe. Alternatively, you can send a written request to the address below. We’ll remove you from our list as quickly as possible.
This email was sent to [my email address] on March 15, 2014.

To contact us please visit or call (701) 282-8425.

This email was delivered to you by:
Corwin Toyota
222 40th Street SW
Fargo, ND 58103


Now, I know I could’ve just unsubscribed from the mailing list, but it made me a little…irate. After all of the trouble, and trauma, the ridiculousness…I talked to this salesman a week after the accident, showed him photos of the totaled car…aside from offering to help me find another (thanks so much), he did literally nothing for me. He couldn’t even take me off a stupid automatic reminder list that I clearly no longer needed. So I wrote to him, CC ing three managers and a finance guy in the company. Here’s my response.

[Car Salesman Name]:
I know that you have an automated system that sends out these reminders, so I’m not really upset with you, per se. But seriously, when I come back to Corwin and show you the photos of the horrible accident my daughter and I had, (a reminder of them, here: ) don’t you think that maybe, just maybe, you could take note and remove me from this mailing list?
The van was totalled in October. I sat in Justin’s office and watched you look at my photographs just a week later. The accident was a trauma for which my daughter is still in therapy. I don’t exactly need a reminder.
You sending me this is insensitive at best, salt in the wound, and just provides another reason (please, please see some more reasons, here: for me to never shop for another car from Corwin as long as I live.
Again, I don’t hold you personally responsible. Much. But I do believe you (and Corwin) could do better.
Jennifer Languishing [well, no, I used my real last name here…]
Instructor of English, Humanities, and Women’s Studies
[The school where I work. To make me seem extra bad-ass]
Moorhead, MN 56560
I don’t expect to get any sort of response from any of them, truly. But it felt necessary, somehow, to write it down once more, this time including management. They won’t return my calls, but by god, they’ll take me off the mailing list. Even if I have to unsubscribe myself in 6 more months.

About Jennifer

Writer teacher mama sister friend sewist poet trying to stay warm in Minnesota's northwest.
This entry was posted in Daughter, Universe. Bookmark the permalink.

One Response to Corwin, a Full-service Asshat Company.

  1. Beth Langworthy says:

    You go Jen!!

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