They won’t leave me alone, y’all.

Opened my e-mail today to find this gem (I’ve changed my last name for blog protection purposes):

Corwin Toyota Scion Fargo 888-605-9328
222 40th Street S., Fargo, ND 58103
Jennifer Languishing,It has been over one year now since we have seen your here at Corwin Toyota Scion Fargo.

Click here to schedule an appointment for a free multi point inspection.If there is anything else I can ever do to make your ownership experience better please feel free to contact me by replying to this email or by calling the dealership at 701-282-8425, anytime.

Jennifer Beltz
Service Director
Corwin Toyota Scion Fargo

I’m sure Ms. Beltz doesn’t mean it, but she asked me to contact her if she could help me in any way. So I had to write back. I’m so continually optimistic. I’ll let you know what sort of assistance/helpful response I get. Until then, enjoy my ire.
Dear Ms. Beltz:
I have repeatedly asked to be removed from automated e-mails (and this week I also received two phone calls!) because a year ago, I purchased a vehicle from you which required significant repair within 6 days of my purchase, and your Corwin team was completely negligent in assisting me. I detail that experience here:
A few weeks later, my daughter and I were in a horrifying, traumatizing accident in that same vehicle. I had purchased gap insurance through your Corwin sales team, and that insurance has still yet to be paid. I have received almost no assistance from Corwin. I reported this accident in person to both my salesman and the financial person in charge of my account. It is detailed here: I assumed they would have had the foresight to remove me from these mailing/calling lists. I was, obviously, wrong. Since then I have requested three times to be removed from mailing lists. I have clicked on the “unsubscribe” links. Tell me, please, how to make it stop.
Not once have I found the Corwin team to be helpful, responsive, or respectful since my initial purchase. Because of this, I tell every. single. person. I meet to never buy a car from you, nor utilize your service department, and to be suspicious of anyone who trusts your company. I don’t expect to get any sort of satisfaction or reasonable response from this e-mail, either. This is the fourth time I have sent links to my blog posts to someone at Corwin. I assume you don’t read them, or if you do you don’t care.
Please remove me from all contact lists, including mail, e-mail, and phone, for all reasons. If you continue to contact me, I will assume Corwin is actively harassing me, and will do all I can to make this even more widely known.
Jennifer Languishing

About Jennifer

Writer teacher mama sister friend sewist poet trying to stay warm in Minnesota's northwest.
This entry was posted in Blogland. Bookmark the permalink.

Your thoughts?

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s